Save time by bookmarking items on our site that you access frequently. Find the part once, then click on Add to Favorites. Next time you need to order that part, just log into your account, click Account and then the Favorites tab. You can even type in the quantity you need and add those parts to your shopping cart right from your Favorites list. Quick and easy!
View past orders and track them online. When you click on Account and the Tracking/History you'll access all of your orders made in the past 18 months, regardless of how you placed the order - website, fax, or phone. If you need invoices for orders older than 18 months, just send a request through the Contact Us page and we'll be more than happy to send you copies. Click on the Details button to view, print, or download detailed order and shipping information. You can even track your order by clicking on the tracking number.
Live Customer Service
When you see the green ONLINE signal in the upper right hand corner of the homepage, that means we have a shoup sales and technical service representative standing by to answer your questions. Just click the button, give us your name and email address, and chat with one of our Shoup sales team members. Many of our customers are making use of this new feature already, so if the queue is full, just type in your comment or question along with your name (a phone number, too, if you like) and we will get back to you by the next business day.
Looked up your parts in the catalog or know them by heart and want to order online? Just type in up to eight quantities and part numbers and then click the Order Now button to add them to your shopping cart with a single click.