If not completely satisfied, return
parts within 30 days of delivery for a full refund. All merchandise
to be returned must have proper authorization from Shoup
Manufacturing Co. Please call 1-800-627-6137, use the "Contact Us" form, or email firstname.lastname@example.org and tell us what you want to return
and why you want to return it. You will be issued a
Return Authorization Number, which MUST be included, along with a copy
of the original invoice when your return is made. No returns on
special order items.
Returns must be in good condition
(excluding warranty returns). Proper credit will be issued after
merchandise has been received. A 15% restocking charge will be made
on all returns for reasons other than shipping error or warranty.