User Benefits


Save time by bookmarking items on our site that you access frequently. Find the part once, then click on Add to Favorites. Next time you need to order that part, just log into your account, click Account and then the Favorites tab.  You can even type in the quantity you need and add those parts to your shopping cart right from your Favorites list. Quick and easy!


View past orders and track them online. When you click on Account and the Tracking/History you'll access all of your orders made in the past 24 months, regardless of how you placed the order - website, fax or phone. If you need invoices for orders older than 24 months, just send a request through the Contact Us page and we'll be more than happy to send you copies. Click on the Details button to view, print, or download invoices. You can even track current open orders by clicking on the tracking number.


Click on the blue Live Chat button, and when available a Shoup sales and technical service representative will be standing by to answer your questions. Just click the button, give us your name, email address, and whether your would like to speak with someone in Sales or Support. Many of our customers are making use of this feature already, so if the queue is full, just type in your comment or question along with your name (a phone number, too, if you like) and we will get back to you by the next business day.


Whether you looked up your part numbers in the catalog and wrote them down or know them by heart. Simply click on the Quick Order button, enter the quantity and part number for each product you wish to order, and then click the ADD TO CART. Your items are now in your cart and ready for check out.


Registered users have the ability to enter multiple shipping addresses based on where parts need to be delivered. These address can be different or the same as your billing address. Remember Shoup Manufacturing cannot ship to a PO Box address, all shipping addresses must be to a physical building address only.


Along with your shipping and billing information registered customers have access to change their login information including email addresses, passwords and phone numbers allowing you to make sure your account information is always up-to-date.