Shipping & Pickup Information

Shipping Policy Inside the Continental US

Shipping Map
Merchandise Total Zone A Zone B
$0 - 99.99 $10.00 $50.00
$100.00 - 199.99 $15.00 $50.00
$200.00 - 399.99 Free $50.00
$400.00 - 999.99 Free $75.00
$1000 & up Free $100.00

UPS and SpeeDee Services Used

United Parcel Service (UPS Ground) or Spee-Dee will be used as the carrier in most instances. Exceptions are those items that exceed 70 lbs. per piece or are more than 108" in length and girth combined. These exception items will be shipped by commercial truck freight prepaid in Map Zone A or collect freight in Map Zone B. Call 800-627-6137 for charges.

Expedited Shipping

UPS Next Day and 2nd Day Air services available on request. Call 800-627-6137 for charges.

Shipping Policy Outside the Continental US

Orders shipping to Alaska, Hawaii, Puerto Rico, and Canada will be charged for parts only at the time of ordering. Customer will be contacted prior to shipment with a freight quote. Freight charges will be added and the order released only after Shoup receives customer's approval. All prices quoted for products and freight will be in U.S. Dollars (USD). Shipping methods and times depend upon destination. Customer is responsible for all import duties and taxes incurred after order leaves USA (contact your local customs office for information on such charges). 

For all other destinations, call 815-933-4439 for charges.

Curbside and In-Store Pickup

Orders over $200 picked up at our Kankakee, IL, location will be allowed a 5% discount. This discount can't be combined with any other discount.

Store Location:
3 Stuart Drive
Kankakee, IL 60901

Store Hours:
Mon-Fri: 7:00 AM - 5:00 PM
Sat: 7:00 AM - 12:00 PM

In accordance with Illinois government mandate, all customers are required to wear a mask or facial covering while in our store or interacting with our staff.

Shoup & COVID-19 Warehouse Protocol Updates

Curbside Pickup Instructions 

During checkout, choose the curbside pickup option and complete your order. 

You’ll receive an email and text notification (if a mobile number is provided) when your order is ready to be picked up. If you designated an alternate pickup person for your order, please pass the ready for pickup email along to them.

When you arrive at the store, here’s what to do:

  1. Pull into our parking lot and stay in your car. 
  2. Call or text us at 1-779-236-3227 with your order number and the make and model of your vehicle. 
  3. One of our team members will bring your order out to you.

In-Store Pickup Instructions

During checkout, choose the in-store pickup option and complete your order. 

You’ll receive an email and text notification (if a mobile number is provided) when your order is ready to be picked up. If you designated an alternate pickup person for your order, please pass the ready for pickup email along to them.

When you arrive at the store, head to the checkout counter and show them your ready for pickup email that contains your order number. Please have an additional form of ID ready, if asked.